If you are not completely satisfied with your purchase please fill out the RETURN FORM and send your item(s) back within 14 days of receipt to the following address:

RETURN ADDRESS: K. & W. Handel, Lager & Verpackungen GmbH c/o Vertere Berlin Heinz-Uhlitzsch-Straße 5 16761 Hennigsdorf Germany DOWNLOAD RETURN FORM

The customer pays for the shipping cost of the return.We kindly ask you to send the parcel using a delivery service that insures you for the value of the goods. Please notice that the processing time for refunds can take up to 5 working days.

We kindly ask you to only return a product in its original condition (avoiding stains and odours).